New plan creates trainings, resources, and rules for City employees to leverage advanced technology to better serve residents and businesses Seattle – Today, Mayor Bruce Harrell announced the City of Seattle’s ambitious 2025-2026 AI Plan, positioning Seattle as a national leader in responsible artificial intelligence implementation to better serve residents… [ Keep reading ]
Good content strategy makes a government digital experience easy and inclusive.
Adopt-A-Street. You might have seen the name before, but what is it, really? The answer is simple: Adopt-A-Street is a community-centered program that helps Seattle residents keep their neighborhood streets clean by empowering volunteers to sign up online. The program is administered by Seattle Public Utilities (SPU), but behind the… [ Keep reading ]
City of Seattle Technology Matching Fund (TMF) and Verizon team up with the Friendship Circle of Washington to provide digital skills training to developmentally disabled youth What do you get when the City of Seattle’s Technology Matching Fund (TMF), Verizon, and the Friendship Circle of Washington work together to leverage… [ Keep reading ]
Recorded on May 21, 2024, this presentation reviews the findings of the 2024 Seattle Technology Access & Adoption Study, conducted via survey and focus groups by the City of Seattle with 4600 residents. The session shares data and insight on internet access and use, devices, digital skills, civic participation, training… [ Keep reading ]
Join us for a data discovery and discussion session as Seattle IT presents Digital Equity/Inequity in Seattle: Learning from 2024 Seattle Technology Access & Adoption Study presentation and discussion on Tuesday, May 21, from 3-4 p.m. with an optional extended conversation from 4-4:30 p.m. This virtual Webex event is an… [ Keep reading ]
The Seattle.gov website includes a number of “topic pages” that aggregate and surface content from various locations throughout the website in an effort to help our visitors find information quickly and easily. Assistance and Discounts is the latest topic page created in the human-centered navigation of the website. Content existed… [ Keep reading ]
The City of Seattle’s Digital Engagement User Experience (UX) team maintains the Digital Style Guide for City employees who create digital content, such as web pages, blog posts, social media, and more. This resource turned five years old this year and my, how it’s grown! Over its lifetime, UX leads… [ Keep reading ]
The Seattle.gov website is the gateway to digital interactions with the City of Seattle. The Digital Engagement Team developed the website’s About Our Digital Properties section to provide transparency into City practices. We display analytics about the website and explain the City’s approach to all public-facing web applications. The goal… [ Keep reading ]
