Exploring Seattle’s public parks: Your new favorite getaway
July 3, 2025
Walkers in Carkeek Park
Seattle’s Approach to Digital Content
June 30, 2025
Good content strategy makes a government digital experience easy and inclusive.
Seattle IT upgrades Adopt-A-Street program with GIS integration
August 12, 2024
Adopt-A-Street. You might have seen the name before, but what is it, really? The answer is simple: Adopt-A-Street is a community-centered program that helps Seattle residents keep their neighborhood streets clean by empowering volunteers to sign up online. The program is administered by Seattle Public Utilities (SPU), but behind the… [ Keep reading ]
Public-Private Partnerships that make a difference: City of Seattle and Verizon team up with the Friendship Circle of Washington
June 13, 2024
City of Seattle Technology Matching Fund (TMF) and Verizon team up with the Friendship Circle of Washington to provide digital skills training to developmentally disabled youth What do you get when the City of Seattle’s Technology Matching Fund (TMF), Verizon, and the Friendship Circle of Washington work together to leverage… [ Keep reading ]
Watch a recording of the May 21 presentation and discussion of the City of Seattle’s 2024 Seattle Technology Access & Adoption Study
May 28, 2024
Recorded on May 21, 2024, this presentation reviews the findings of the 2024 Seattle Technology Access & Adoption Study, conducted via survey and focus groups by the City of Seattle with 4600 residents. The session shares data and insight on internet access and use, devices, digital skills, civic participation, training… [ Keep reading ]
You’re invited to our virtual event! Digital Equity/Inequity in Seattle: Learning from 2024 Seattle Technology Access & Adoption Study community research
May 16, 2024
Join us for a data discovery and discussion session as Seattle IT presents Digital Equity/Inequity in Seattle: Learning from 2024 Seattle Technology Access & Adoption Study presentation and discussion on Tuesday, May 21, from 3-4 p.m. with an optional extended conversation from 4-4:30 p.m. This virtual Webex event is an… [ Keep reading ]
Redesigning and Standardizing Information About Government Assistance
March 15, 2024
The Seattle.gov website includes a number of “topic pages” that aggregate and surface content from various locations throughout the website in an effort to help our visitors find information quickly and easily. Assistance and Discounts is the latest topic page created in the human-centered navigation of the website. Content existed… [ Keep reading ]
A Human-Centered Digital Style Guide
March 8, 2024
The City of Seattle’s Digital Engagement User Experience (UX) team maintains the Digital Style Guide for City employees who create digital content, such as web pages, blog posts, social media, and more. This resource turned five years old this year and my, how it’s grown! Over its lifetime, UX leads… [ Keep reading ]
A transparent look into Seattle’s digital accessibility practices
August 29, 2023
The Seattle.gov website is the gateway to digital interactions with the City of Seattle. The Digital Engagement Team developed the website’s About Our Digital Properties section to provide transparency into City practices. We display analytics about the website and explain the City’s approach to all public-facing web applications. The goal… [ Keep reading ]
LISTEN: Seattle IT’s Interim CTO Jim Loter talks AI on GeekWire podcast
July 11, 2023
It’s been a big year for artificial intelligence (AI) so far. After the research laboratory Open AI released a preview of the AI chatbot ChatGPT in November 2022, public familiarity with AI software began to rise sharply. Tech companies scrambled to capitalize on the moment. By the end of February 2023, Microsoft… [ Keep reading ]