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Neighbors Helping Neighbors: High Point Teens Connect Residents to Affordable Services

Thousands of Seattle residents can get help with everyday costs. The hard part is knowing where to look. A group of young filmmakers found a way to fix that. Students from the High Point Student Film Club made a new public service announcement, or PSA. The short video shows their… [ Keep reading ]

Kick, push, commute: How one Seattle IT rider rolled into the spotlight 

Every so often, a story comes along that keeps us on a roll. This August, that story belonged to Ram Biyani, a Seattle IT staff member whose commute is anything but ordinary. As part of the City of Seattle’s MyTrips program, which spent the month spotlighting scooter commuting, we followed… [ Keep reading ]

Seattle Channel wins eight national awards

Read the original Seattle Channel press release and watch the segments on the Channel’s Take 21 blog. www.https://take21.seattlechannel.org

Beacon Performance Management: How Seattle IT Built a Custom Performance Management Tool Amidst Constraints

In January 2025, the City of Seattle decentralized employee performance management. Seattle IT saw an opportunity to build an in-house solution that was cost-effective, optimized for our department’s business rhythm, and customized to support our departmental goals. The Service Design team was brought in to support the effort, seeking to strike a balance between functionality and simplicity.

Technology Matching Fund Spotlight: Helping Rainier Valley Small Businesses Go Digital

Small businesses are the heart of Rainier Valley, but a growing digital divide has made it harder for immigrant and refugee entrepreneurs to reach new customers, keep up with technology, and stay competitive. That’s why the Rainier Avenue Business Coalition used funding from Seattle’s Technology Matching Fund (TMF) in partnership… [ Keep reading ]

City of Seattle’s Racial and Social Equity Index Honored with Special Achievement in GIS Award

SEATTLE, WA — The City of Seattle’s Racial and Social Equity (RSE) Index has received the Special Achievement in GIS (SAG) Award from Esri. The award was presented at the 2026 Esri User Conference and recognizes organizations that use GIS in innovative ways. The City demographer, in the Office of… [ Keep reading ]

Technology Matching Fund Spotlight: Building Digital Confidence for DeafBlind Adults

Many DeafBlind adults in Seattle depend on technology every day, but most digital tools are built for people who can see or hear well. Staff at The Lighthouse for the Blind, Inc. saw this problem up close. The gap in digital access made it harder for community members to stay… [ Keep reading ]

Automating HR Leave and ADA Requests at Seattle IT

Seattle IT is launching a new series highlighting some of the innovative projects shaping how our department delivers services across the city. Each installment will offer a behind-the-scenes look at various teams’ work, the challenges they’re tackling, and the solutions they’re building to improve experience for staff and the communities… [ Keep reading ]

Visualizing Technology Matching Fund Outcomes With GeoData

Seattle’s Technology Matching Fund (TMF) is one of the city’s most important investments in digital equity. Each year, TMF supports community projects that help people build digital skills, get devices, and connect to the internet. These projects tackle the gaps found in the 2024 Technology Access and Adoption Study. How… [ Keep reading ]

Seattle Fire proposes new technology for fire, medical, and rescue responses

The Seattle Fire Department is proposing to add up to three drones to its fleet of emergency response apparatus. The Emergency Response Aerial Technology – or ERAT – would be used in a limited number of fire, medical or rescue responses where having an aerial view would provide greater safety… [ Keep reading ]