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City of Seattle Named One of Nation’s Visionary Digital Inclusion Trailblazers for 2025 

Seattle is recognized for its efforts to close the digital divide, receiving the highest possible score on digital equity programming for the eighth consecutive year. The National Digital Inclusion Alliance (NDIA) named the City of Seattle a 2025 Visionary Digital Inclusion Trailblazer, recognizing the city’s work to close the digital divide across the community and region. Digital inclusion and the access to affordable high-speed internet, devices, and digital skills training, is crucial for participating in and… [ Keep reading ]

Keep yourself safe online! Seattle celebrates Data Privacy Week with three special events for the public

The City of Seattle is celebrating Data Privacy Week and spreading awareness about online privacy. We think data privacy should be a priority both for individuals and the organizations that protect the publics’ personal information. Our goal is twofold: we want to help residents understand that they have the power… [ Keep reading ]

When your identity takes a Dark Web vacation without you

I am the Chief Privacy Officer at the City of Seattle, and it happened to me (here’s what to do if it happens to you….) So, it happened to me, and I am in the business of data security! One day, I was sipping tea feeling like a responsible adult,… [ Keep reading ]

Seattle Information Technology Annual Report

Read Seattle IT’s 2024 Annual Report

Seattle IT’s “Old Tech” Drive: A Smashing Success

Seattle IT’s Old Tech Drive, held in partnership with PCs for People on October 7 and 8 at the Seattle Municipal Tower, proved to be a fantastic partnership that offered Seattle employees the opportunity to upcycle their old technology and donate it to those in need, while also being good… [ Keep reading ]

Seattle Earns National Recognition in Annual Digital Cities Awards 

The Center for Digital Government (CDG) awarded the City of Seattle 4th-place honors in the 25th Annual Digital Cities Survey today. Seattle follows the cities of (#1) San Jose, CA; (#2) Los Angeles, CA; and (#3) San Diego, CA, and tying with Charlotte, NC, in the largest cities category of… [ Keep reading ]

Application Open for City of Seattle’s 2026 Technology Matching Fund Grants

Funding Available for Digital Equity Projects–Apply Now! The City of Seattle announces that the application for the 2026 Technology Matching Fund (TMF) is now open! Non-profit organizations and community groups with projects or programs focused on closing the digital divide and promoting digital literacy are encouraged to apply for matching… [ Keep reading ]

Seattle’s One-Stop-Shop Benefits Portal Named One of Time Magazine’s Best Inventions of 2025 

CiviForm has received over 50,000 applications for City benefit and discount programs to connect families with everything from fresh food and childcare to transit passes and home repairs Seattle – This fall, the City of Seattle’s CiviForm platform was named one of Time Magazine’s Best Inventions of 2025 and also reached the major… [ Keep reading ]

Behind the Scenes: How the Service Design Team Crafted a Hit Conference Session 

Behind the Scenes: How the Service Design Team Crafted a Hit Conference Session The Service Design team recently took the stage at the Seattle IT Learning Conference, and the response was incredible. Our session, “Empathy by Design: Crafting Human-Centered AI Experiences,” was a standout success. It led to an encore… [ Keep reading ]

Attend “AI 2025 & Beyond” — a free event on October 27 at the Jefferson Community Center

Curious about artificial intelligence and what it means for your future? Join us for “AI 2025 & Beyond” — a free, community-friendly event on Monday, October 27, from 10 a.m. to 12 p.m. at the Jefferson Community Center.