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CSR Mobile Workforce app delivers efficiencies to SPU field staff

Faced with more than 1,200 percent growth in customer reports of illegal dumping and graffiti over four years, Seattle Public Utilities needed to find a way to maintain high levels of customer service for illegal dumping and graffiti reports. While the Find it, Fix it app was making it easy… [ Keep reading ]

Seattle IT remaps during the Seattle Squeeze

When the work and planning to permanently close the Alaskan Way Viaduct started months ago, Seattle IT’s GIS team was preparing to support the process. The team needed to update maps and data for each phase of the Viaduct closure and tunnel opening. As construction crews made changes in the… [ Keep reading ]

Seattle Chosen as Part of “What Works”

The City of Seattle is a leader in utilizing Open Data.  Websites like  data.seattle.gov  and performance.seattle.gov have demonstrated the City’s commitment and effective use of open data resources. Now, Bloomberg Charities just chose Seattle as one of the first eight cities to participate in the “What Works Cities” program. In the next three… [ Keep reading ]