New online water outage map provides customers with real-time information

No one likes to experience a water outage at their home or business. Even a short time, being without water to drink, shower, cook or wash our hands can be a hardship. While Seattle Public Utilities (SPU) works around the clock to maintain one of the most reliable drinking water… [ Keep reading ]

City of Seattle, Comcast invest $100K to address digital equity

Reprinted from Seattle Office of Economic Development‘s Bottom Line blog The City of Seattle Office of Economic Development (OED) has launched the Digital Bridge pilot program to equip low-income job seekers with free laptops and broadband connectivity. This pilot program is a partnership with Comcast, Seattle Jobs Initiative (SJI), Seattle Information Technology Department (Seattle IT), Technology and Social Change Group (TASCHA) at the University of Washington Information School,… [ Keep reading ]

City of Seattle invests $320,000 to improve digital literacy, access to technology

Verizon Foundation contributes additional $25,000 to help bridge digital divide The City of Seattle today announced the recipients of the 2020 Technology Matching Fund. With an investment of $345,000, 15 organizations will receive funding for community-led projects which aim to increase access to technology and provide digital skills training for… [ Keep reading ]

Seattle IT launches new mobile app for restaurant takeout map

A new mobile app version of the City of Seattle’s #SupportPugetSoundSmallBiz map, a popular regional interactive map connecting residents with takeout and delivery options during Washington’s stay-at-home order, is now accessible via iOS and Android. Seattle Information Technology’s Geographic Information System (GIS) team launched the free mobile app to allow swift… [ Keep reading ]

Internet and wireless providers pledge to make it easier to access broadband amid coronavirus crisis

The Federal Communications Commission recently introduced a broadband and telecom industry measure called Keep Americans Connected pledge. The 60-day pledge, announced March 13, calls on telecom companies to help people remain connected amid the coronavirus outbreak.  So far, virtually every major company in the U.S. broadband and telecom businesses, including… [ Keep reading ]

A decade of open data, test your knowledge of Seattle data

On average, how many 911 calls were placed per day in Seattle in 2019? What was the most popular name of dogs licensed? Which direction do most bikes travel on the Fremont Bridge? You don’t have to look far to find the answers. Since the launch of the City of… [ Keep reading ]

Seattle launches open archive of City’s social media networks

Social media has transformed civic engagement. Cities like Seattle are using social media to share information, engage with residents, and deliver services more quickly and effectively than ever before – but accessing past social media content can be a challenge. Detailed searches of the City’s social media sites are now… [ Keep reading ]

Seattle IT helps power giant free health clinic at Seattle Center

Stephen Burke, Seattle IT desktop support technician, is marking his sixth year creating a complex online network to power and connect the Seattle/King County Health Clinic, a giant free health clinic at Seattle Center, Feb. 13 to 16. The volunteer-driven event provides free dental, vision, and medical to anyone who… [ Keep reading ]

Washington’s Privacy Act among flurry of state privacy bills

By Ginger Armbruster, Chief Privacy Officer Today is International Data Privacy Day, a holiday meant to raise awareness and promote privacy and data protection best practices. To mark the occasion, Seattle Information Technology’s Privacy Office offers an overview of a few proposed privacy laws in the state of Washington that… [ Keep reading ]

Mitigating privacy risks of evolving technology

By Ginger Armbruster, Chief Privacy Officer A new decade means new tech. As emerging technologies like artificial intelligence and machine learning disrupt every industry, government must capitalize on opportunities to operate more efficiently and deliver better services while mitigating threats to cybersecurity and protecting privacy. Enter the City of Seattle’s Privacy Office, part of the… [ Keep reading ]