As the onslaught of snow dumped on Seattle earlier this year, there was a new resource residents could turn to. The Winter Storm Response website developed by Seattle IT’s Digital Engagement team provided all the information residents needed to navigate the storm. Launched in late 2020, the new site was… [ Keep reading ]
As school rolls back into session, it’s important to set your kids up for success technologically. Below are a few tech tips to get started! Accessorize your equipment Think about how much of your child’s time will be on the computer. In some cases, such as students who are continuing… [ Keep reading ]
Introduction Have you ever tried to pay your utility bill or find a permit by browsing the City website? It may not be intuitive if you don’t know our organizational structure and now you don’t have to. Looking back to late 2019 and early 2020, our web analytics showed global navigation was being… [ Keep reading ]
The Asset Management team is a trusted partner at the core of Seattle Information Technology (Seattle IT) operations. They assist in managing, tracking, and fulfilling all IT related goods in order for our staff to deploy and support technology operations. This includes device hardware and software, technology infrastructure, telecom, networking… [ Keep reading ]
Thursday, May 20 marks Global Accessibility Awareness Day, a day set aside annually to get everyone talking, thinking and learning about digital access and inclusion. More than a billion people live every day with disabilities and impairments that inhibit their ability to experience web-based services the way others do. When access is considered… [ Keep reading ]
Seattle Parks and Recreation (Seattle Parks) needed to make the same change a year ago as many organizations: how do they deliver in-person services to the public, without being in person? Due to the pandemic, Seattle Parks was required to shut down in-person trainings, classes, and social hours at all their community centers. By utilizing Seattle Information Technology’s… [ Keep reading ]
Social media has transformed civic engagement. Cities like Seattle are using social media to share information, engage with residents, and deliver services more quickly and effectively than ever before – but accessing past social media content can be a challenge. Detailed searches of the City’s social media sites are now… [ Keep reading ]
Stephen Burke, Seattle IT desktop support technician, is marking his sixth year creating a complex online network to power and connect the Seattle/King County Health Clinic, a giant free health clinic at Seattle Center, Feb. 13 to 16. The volunteer-driven event provides free dental, vision, and medical to anyone who… [ Keep reading ]
By Ginger Armbruster, Chief Privacy Officer Today is International Data Privacy Day, a holiday meant to raise awareness and promote privacy and data protection best practices. To mark the occasion, Seattle Information Technology’s Privacy Office offers an overview of a few proposed privacy laws in the state of Washington that… [ Keep reading ]
By Ginger Armbruster, Chief Privacy Officer A new decade means new tech. As emerging technologies like artificial intelligence and machine learning disrupt every industry, government must capitalize on opportunities to operate more efficiently and deliver better services while mitigating threats to cybersecurity and protecting privacy. Enter the City of Seattle’s Privacy Office, part of the… [ Keep reading ]
