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Internet and wireless providers pledge to make it easier to access broadband amid coronavirus crisis

The Federal Communications Commission recently introduced a broadband and telecom industry measure called Keep Americans Connected pledge. The 60-day pledge, announced March 13, calls on telecom companies to help people remain connected amid the coronavirus outbreak.  So far, virtually every major company in the U.S. broadband and telecom businesses, including… [ Keep reading ]

A decade of open data, test your knowledge of Seattle data

On average, how many 911 calls were placed per day in Seattle in 2019? What was the most popular name of dogs licensed? Which direction do most bikes travel on the Fremont Bridge? You don’t have to look far to find the answers. Since the launch of the City of… [ Keep reading ]

Seattle launches open archive of City’s social media networks

Social media has transformed civic engagement. Cities like Seattle are using social media to share information, engage with residents, and deliver services more quickly and effectively than ever before – but accessing past social media content can be a challenge. Detailed searches of the City’s social media sites are now… [ Keep reading ]

Seattle IT helps power giant free health clinic at Seattle Center

Stephen Burke, Seattle IT desktop support technician, is marking his sixth year creating a complex online network to power and connect the Seattle/King County Health Clinic, a giant free health clinic at Seattle Center, Feb. 13 to 16. The volunteer-driven event provides free dental, vision, and medical to anyone who… [ Keep reading ]

Washington’s Privacy Act among flurry of state privacy bills

By Ginger Armbruster, Chief Privacy Officer Today is International Data Privacy Day, a holiday meant to raise awareness and promote privacy and data protection best practices. To mark the occasion, Seattle Information Technology’s Privacy Office offers an overview of a few proposed privacy laws in the state of Washington that… [ Keep reading ]

Cable TV fees to increase, Feb. 1

Many may not know the Seattle Information Technology Department regulates cable television providers offering service in Seattle and responds to consumer questions and issues. With an increase in cable TV fees on the horizon, the City’s Office of Cable Communications advises Seattle cable subscribers to watch for notices from their… [ Keep reading ]

Applying design thinking to digital government

At the center of Seattle.gov’s online news feed is its dozens of City department blogs featuring updates from parks, police, public utilities and more. In this post, Beverly Slabosky, user experience program lead, outlines the collaborative design-thinking approach a team of city employees applied to update Citywide blog templates. Two… [ Keep reading ]

Technology Matching Fund grant applications open for 2020

Fund invests in community projects to improve digital literacy, access to technology The Seattle Information Technology Department is opening the Technology Matching Fund’s 2020 cycle in conjunction with Digital Inclusion Week (Oct. 7 -11), an opportunity to raise awareness about digital inequities and nationwide efforts to close the digital divide. … [ Keep reading ]

What is a Cybersecurity Threat?

A Cybersecurity threat is the threat of a malicious act resulting in an adversary attempting to gain unauthorized access to a system. They are often launched by criminal or politically motivated groups looking to steal money, data, intellectual property, or simply to disrupt normal operations of their target.    Defining… [ Keep reading ]

City of Seattle invests $320,000 to improve digital literacy, access to technology

Eleven Technology Matching Fund recipients aim to close digital divide The Seattle City Council approved $320,000 in funding for community-led projects that increase digital literacy. The Technology Matching Fund grants were awarded to 11 projects that will reach an estimated 3,000 residents, increasing their access to technology and digital skills… [ Keep reading ]