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Posts tagged with Service Design Archives - Tech Talk

Automating HR Leave and ADA Requests at Seattle IT

August 14, 2026

Seattle IT is launching a new series highlighting some of the innovative projects shaping how our department delivers services across the city. Each installment will offer a behind-the-scenes look at various teams’ work, the challenges they’re tackling, and the solutions they’re building to improve experience for staff and the communities… [ Keep reading ]

Filed Under: News, Service DesignTagged With: , , ,

Behind the Scenes: How the Service Design Team Crafted a Hit Conference Session 

October 24, 2025

Behind the Scenes: How the Service Design Team Crafted a Hit Conference Session The Service Design team recently took the stage at the Seattle IT Learning Conference, and the response was incredible. Our session, “Empathy by Design: Crafting Human-Centered AI Experiences,” was a standout success. It led to an encore… [ Keep reading ]

Filed Under: NewsTagged With: , ,