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Posts tagged with digital services Archives - Page 2 of 2 - Tech Talk

Applying design thinking to digital government

October 30, 2019

At the center of Seattle.gov’s online news feed is its dozens of City department blogs featuring updates from parks, police, public utilities and more. In this post, Beverly Slabosky, user experience program lead, outlines the collaborative design-thinking approach a team of city employees applied to update Citywide blog templates. Two… [ Keep reading ]

Filed Under: Civic Technology, Digital Government, NewsTagged With: , , , ,

Seattle’s Civic User Testing Group Engages Residents to Provide Feedback on City Technology Tools

January 17, 2018

Seattle residents rely on government and nonprofit websites and apps to access key information and resources, like utility accounts, housing assistance, permits, and library services. But they don’t always get the chance to provide feedback on that technology and how useful – and usable – it is for them. Seattle’s… [ Keep reading ]

Filed Under: Civic Technology, NewsTagged With: , , , , , , ,