Behind every successful patient visit at this year’s clinic—where more than 3,100 individuals received care—was a robust technology foundation. The Seattle IT Device Support team provided end-to-end IT support, managing everything from patient intake systems to specialized medical technology.
This large-scale, free pop-up clinic offers dental, vision, and medical services to anyone in need, without requiring proof of income, insurance, housing, or immigration status. Organizers noted that the community need in 2026 was truly unprecedented.
Here is a look at what the team accomplished to keep the clinic running smoothly:
Supplied Essential Hardware
Deployed 29 desktops, 48 laptops, and vital accessories like barcode scanners and label makers.
Integrated Medical Tech
Teamed up with medical staff to configure and test servers, printers, and document scanners for dental and x-ray machines.
Built a Pop-Up Network
Established a temporary IT infrastructure—complete with Wi-Fi, cabling, and data activation—across McCaw Hall, Exhibition Hall, and the Cornish Playhouse.
Enhanced Patient Flow
Provided tracking technology to help staff guide patients through the clinic quickly and efficiently.
Bridged Language Barriers
Set up rolling video screens to offer certified medical interpretation in hundreds of languages.
Spotlight on Our Clinic IT Heroes
It takes massive dedication to pull off an event of this scale. In fact, the team started planning 10 months in advance, culminating in an intense two-day setup process to ensure everything worked flawlessly for the volunteers.
Special thanks go to Clinic IT Subject Matter Expert Stephen Burke, whose deep knowledge and passion has been a driving force for the clinic since the first clinic in 2014, and to the rest of the Device Support team: Robert Clark, Edward McClain, Nicolas Nishiyama, Jennifer O’Farrell, and Shawn Shelton.
“I tell people this is the most important part of my job, the clinic, and it’s the most enjoyable too,” Stephen shared.