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Provide feedback on the City of Seattle’s website!

The City of Seattle’s Digital Services Team is looking for the public’s help. The team members who work to maintain are looking to make some improvements and need feedback from the people who use the site. is where the public logs on to pay bills, look for services, and access City data, among other things. The team wants to improve the search function within and they need a few volunteers to help with this process.

What will volunteers be doing?  

  • Volunteers will be asked to conduct a few web searches on and give feedback on the results they see. It will take approximately 30 minutes.
  • Volunteers will also have the option to sign up to participate in future tests to improve the features and usability for everyone on this site.

Who is eligible to participate?  

Eligible participants:

  • Must live in Seattle
  • Are over the age of 18
  • Have searched for information on the internet
  • Speak English
  • People with disabilities are encouraged to participate

Where will this take place? 

The team will coordinate to meet participants at a public location of their convenience (for example, a library or community center) through July and August. The team is hoping to complete sessions by the end of August.

How to sign up? 

It takes about two minutes to sign up with basic contact information. Visit or email with your name and the best way to get in contact with you.