The City of Seattle’s Digital Services Team is looking for the public’s help. The team members who work to maintain Seattle.gov are looking to make some improvements and need feedback from the people who use the site. Seattle.gov is where the public logs on to pay bills, look for services, and access City data, among other things. The team wants to improve the search function within Seattle.gov and they need a few volunteers to help with this process.
What will volunteers be doing?
- Volunteers will be asked to conduct a few web searches on Seattle.gov and give feedback on the results they see. It will take approximately 30 minutes.
- Volunteers will also have the option to sign up to participate in future Seattle.gov tests to improve the features and usability for everyone on this site.
Who is eligible to participate?
Eligible participants:
- Must live in Seattle
- Are over the age of 18
- Have searched for information on the internet
- Speak English
- People with disabilities are encouraged to participate
Where will this take place?
The team will coordinate to meet participants at a public location of their convenience (for example, a library or community center) through July and August. The team is hoping to complete sessions by the end of August.
How to sign up?
It takes about two minutes to sign up with basic contact information. Visit https://www.surveymonkey.com/r/VWWQVPP or email usability@seattle.gov with your name and the best way to get in contact with you.