CenturyLink announced that the price of Prism TV video service will increase by $7.00, effective with March 18, 2016 billings. Except for customers who are on a ‘Price Lock’ agreement, the increase will effect all service packages and promotional offers. With the price increase CenturyLink’s new standard service rates will be:
| Prism TV Package | New Pricing |
| Basic | $29.99 |
| Essential | $81.99 |
| Complete | $96.99 |
| Preferred | $111.99 |
| Premium | $141.99 |
The price of CenturyLink’s High Speed Internet modem will also be increased by $1.00.
If you are currently a CenturyLink Prism TV customer receiving a promotional discount on your service, but didn’t not sign up for ‘Price Lock’ when you subscribed, then your monthly service rate will increase by $7.00. You will also continue to receive the discount applied to the new rate for the remainder of your promotional period. Your rate and any discount should be clearly indicated on your billing statement.
CenturyLink has sent customers a notice alerting them to these upcoming price increases. If you have questions on how this increase will impact your individual bill, contact CenturyLink Customer Care at (866) 755-7435.
If you are a low income CenturyLink customer and would like information on whether you are eligible for CenturyLink’s service discount programs, call (877) 837-5738 or visit CenturyLink Low Income Assistance Programs.