2014 Department of Information Technology Report

2014 was a year of accomplishment and transition for the Seattle Department of Information Technology.

The Annual Report also shows what DoIt has learned about internet access and use in Seattle

The Annual Report also shows what DoIt has learned about internet access and use in Seattle

Seattle Channel took home many Emmy Awards. DoIT laid the groundwork for Seattle’s national leadership on our municipal Privacy Principles and Toolkits. We also transferred just over 55% of the City’s 102,000 Web pages into our Content Management System (CMS) and ramped up the migration to the cloud in Office 365.

You can read about these accomplishments and more in the City of Seattle Department of Information Technology 2014 Annual Report.

The projects, metrics and analytics that were either started or completed in 2014 you can find them: our digital cities survey, the technology access and adoption report, infrastructure enhancements, WMBE purchasing, uptime statistics and much more.

2014 was a year where DoIT moved forward with major projects that will take years for completion, while, at the same time, accomplishing some very distinguished goals within the calendar year. The City of Seattle Department of Information Technology 2014 Annual Report  is an user-friendly accounting of DoIt’s accomplishments, metrics and outlook for the future.

Green Computing

Have you spent much time wondering about green computing?  No, it is not taking your iPad with you to the Irish pub on St. Patricks day. 

A good technology operations manager has to live and breathe green computing 24 hours a day.   We have to understand the implications to power and cooling for every technology acquisition we make.  We need to know about EPEAT and EnergyStar.  Will our high-speed printers, used to print your utility bills, accommodate 100% recycled paper?  How fast can we virtualize our computing environment?  The list goes on and on. . .

We are also put in the position of having to defend our decisions.  Not that many people love it when you  implement software that shuts down their PC when they aren’t using it.   And what about those energy efficient multi-function printers that go to sleep and take forever to wake up, causing you to have to wait awhile for your document to print?   I don’t know a single person who thinks that is a good thing.

When these decisions are made I know I am most likely going to lose popularity points with some of my customers.  I make the unpopular decision anyway, knowing it is important for the environment and absolutely critical to ensure we are using taxpayers’ money wisely.   I think my job is to do both. 

Therefore, I have given up my dream of being the popular girl. . . no prom queen tiara for me.

Tech Boss Banter

Welcome to Tech Boss Banter,  part of the Department of Information Technology’s Tech Talk blog.   Join us for a light-hearted view of technology management through the eyes of Department of Information Technology employee, Deb Schlenker,  Director – Computing Services.     With any luck it will be informative, thought provoking and fun!


Change.    You can’t live with it and you can’t live without it.  Kind of like your smartphone, laptop, parents, spouses, children. . . well you get the point.

However in the workplace you do have to live with change.  Changes can include a new technology, a new business process, a reorganization, budget cuts, and so much more.  If you are an effective technology manager you need to understand the impact of any change on your staff and how to manage that change.   It isn’t easy, especially when there is a lot of resistant.   It requires constant communication, patience and time.   All things that are in short supply in our busy world.

No need to panic though – I just googled “managing change” and got around 22 million hits.  There is a lot of help out there.  You just have to take the time to do your research and practice what you learn.   I believe technology managers owe it to their employees to be the best change manager they can be.     Don’t you?